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Acting Municipal Manager
Message
Mr T. W. Moeti
Mr T. W. Moeti
Acting Municipal Manager, Mr. T.W. Moeti urges municipal employees to move from policy to result based implementation at the workshop of Batho-Pele in Duncanville on the 21st - 23rd July 2008.

In a written statement to the delegates, and other employees of the municipality, Mr. Moeti said: "This workshop is in response to the 2008 Public Service Week, which was celebrated across the country, marking the improved service delivery in the public service arena. The workshop provides a platform for municipal employees to demonstrate their dedication and commitment to continuously seeking ways and means to foster an optimal working environment - an environment conducive to higher levels of functioning, professionalism and productivity, enabling municipal employees to make sound administrative decisions and overcome service delivery backlogs."

Acting Municipal Manager, Mr. Moeti believes that “in order to ensure continuous alignment between policy development and implementation and to make a positive impact on the lives of our citizens, managers should continually be exposed to the challenges that citizens and frontline public servants face at the coalface of service delivery".

Without this exposure, policies risk being formulated in a conceptual vacuum, ignoring the realities of limited capacity or weak processes at operational level. This invaluable first-hand experience will result in better policy formulation which is sensitive to implementation challenges.
"I urge all participants in the workshop to ensure that skills learned carried through, cascade them down to other employees, and practice and live Batho-Pele principles and to make it their personal mission to support service delivery. Our duties do not end when we walk out the door", said Mr. Moeti.

Acting Municipal Manager Mr. Moeti urges public servants to "unite and forge a Public Service that strives towards the expression and attainment of the vision of putting people first through the belief set "We Belong, We Care, We Serve". Let us embrace this belief set as our core value system that distinguishes us from other professions. Let us work together to build pride in belonging to the public service therein ensuring that Emfuleni becomes a "real employer of choice". Let us build the spirit, culture and practice of collaboration, teamwork and collegiality among public servants".