Report it

Water Related Problems – all hours 

(016) 986 8300
(016) 986 8361
(016) 986 8366
(016) 986 8368
(016) 986 8375 
When there is an area fault, large number of call are received at the same time.

Sewer Related Problems – all hours 
(016) 986 8361
(016) 986 8368
(016) 986 8375 
When there is an area fault, large number of call are received at the same time.

Electricity Problems - All Hours
(Not for Eskom Supply Areas)
(Note direct number for Smart Meter Enquiries) 
0800 353287
When there is an area fault, large number of call are received at the same time. 
If you receive and Eskom Account for electricity please call 0860 001 414 or 0860 037 566

Smart Meter Enquiries - All Hours 
016 931 0707
For specific enquiries for Smart Meter related issues and for appointments for Smart Meter Installations.

Fire Department – All Hours 
(016) 430-1816
(016) 430-1818 
For all fire related emergencies

Traffic Emergencies – All Hours 
(016) 422-3600 
For all traffic related enquiries

Municipal Account Queries
(Office Hours) 
(016) 950-5107
(016) 950-6586
(016) 950-5109 
These are the numbers for the Billing Customer Care Centre.

Municipal Courts - (Office Hours)
086 034 6371 
For Traffic fine related enquiries

Planning Applications - (Office Hours) 
016 950 5619 
All

Building Plan applications - (Office Hours) 
016 950 5677 
Building Plans specifically

Road Issues - (Office Hours) 
(016) 950-5594
For all road related enquiries.

Refuse Removal - (Office Hours) 
(016) 986-8440 
Including grass cutting and tree trimming

Environmental Health and Certification (Office Hours) 
(016) 930427 
Including event certification and food outlet certification

Cemeteries - (Office Hours) 
(016) 430-2400/01 
Including allocation of gravesite numbers for burials.

Social Development (Indigent enquiries) (Office Hours) 
(016) 930 5657

Primary Health Care - (Office Hours) 
(016) 930 5425

Illegal Dumping Complaints - (Office Hours) 
(016)986-8440

Finance Department (Supply Chain) - (Office Hours) 
(016) 950 5055
(016) 950 5389

Indigent Registration - (Office Hours) 
(016) 950 5234
(016) 950 5120

Sport and Recreation (Office Hours) 
(016) 9324503

Community Libraries enquiries - (Office Hours) 
(016)932-446

Office of the Executive Mayor (Office Hours) 
(016)950-5452
(016) 950 5383

Office of the Speaker - (Office Hours) 
(016)950-6462

Office of the Chief Whip - (Office Hours) 
(016)950-6466

Office of the Municipal Manager - (Office Hours) 
(016)950-5102
(016) 950 5004

Important Numbers

Emfuleni Head Office

Mayor's Corner