Repeated power failures due to extreme network overloading and illegal connections

: Media Room; 17 June 2020

(Cosmo City, Diepsloot, Ivory Park, Orange Farm, Sebokeng and Soweto)

Tuesday, 16 June 2020: Eskom has noted a significant rise in network overloading resulting from illegal connections across the high density areas of Gauteng. This overloading is also apparent in areas with multiple or backyard dwellings, bypassed meters, and vandalism of the electricity infrastructure. These illegal connections and tempering with Eskom equipment result in damages to electrical infrastructure such as transformers, mini-substations and substations in these areas. The affected areas include parts of Cosmo City, Diepsloot, Ivory Park, Orange Farm, Sebokeng, and Soweto.

The illegal connections, meter bypasses and other theft-related activities on our infrastructure continue to be the leading cause for the sporadic and prolonged electricity interruptions, which leave the communities without power for days. Eskom is not in a position to continually repair damaged equipment caused by overloading and illegal connections.

Eskom continues to monitor the network in real time, and would like to request our customers to desist from tempering with electricity infrastructure. Eskom continues to safeguard its assets by auditing, removing illegal connections and fixing bypassed meters in an effort to protect the network to operate optimally according to design capacity. We also urge you to help us manage the load by switching off appliances such as heaters, stoves and geysers and only use when absolute necessary is in order to stabilise the network at the local level.

Eskom requests your cooperation so we keep our networks safe in order to supply electricity without interruptions.

Customers can contact Eskom by calling the Contact Centre on 08600 37566, using the Eskom App, e-mail or via SMS on 35328.

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